useit.com: Jakob Nielsen's Website
Permanent Content
Alertbox
- Jakob's column on Web usability
Current Alertbox:
Gateway Pages Prevent PDF Shock (July 28)
Spare your users the misery of being dumped into PDF files without warning. Create special gateway pages that summarize the contents of big documents and guide users gently into the PDF morass.
Recent Alertbox Columns:
- PDF Unfit for Human Consumption (July 14)
- Information Foraging (June 30)
- Specialized Sites (June 16)
All Alertbox columns from 1995 to 2003
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Reports
- Intranet usability and intranet portals
- Return on investment from usability (ROI)
- E-mail newsletters: 79 design guidelines
- PR sections of corporate websites
- E-commerce: 207 design guidelines
- Children: 70 age-specific guidelines
Books
- Homepage Usability: 50 Websites Deconstructed
- Designing Web Usability: The Practice of Simplicity
Full list of books by Jakob Nielsen
Recommended books by other authors
Consulting Services
Nielsen Norman Group offers usability reviews, keynote speeches, workshops and seminars, user testing (international and domestic).
About Jakob Nielsen
About This Site
- Why this site has almost no graphics
- Portal traffic referral statistics
- Copyright and reprint rules
News
User Experience 2003 Conference
- Chicago: September 21-25
- London: October 6-10
28 full-day tutorials on all aspects of user experience, from information architecture and intranet usability to writing for the Web.
4.5 Mice
MacWorld magazine reviews our software package that checks whether designs follow the guidelines for making websites and intranets usable for users with disabilities. (Note that the software runs on both Mac and PC.) Summary: 4.5 mice out of 5, "thorough and useful testing tool [...] invaluable". (Product info)
Interviews
- New York Times: White House E-Mail System Becomes Less User-Friendly (also on CNN)
- Sunday Herald Want to know all about the Edinburgh festivals? Then don't visitscotland.com
- New York Times Net Profiling Lures Advertisers
- IT Week Good design pays off
- Intranet Professional Critical Issues in Intranet Design
- Publish The future of Web publishing
- BBC How the web makes 'desk-chair generals' of us all
- Mac Design 4.5 mice review rating (out of 5) of accessibility software
- CNN Do investor-relations Web sites work?
- Federal Computer Week Designing Web pages for accessibility
- BBC Visit to Microsoft's usability lab and interview with Jakob Nielsen (streaming video)
- PC Pro Interfacing with Jakob Nielsen
- News.com Shoddy search prevents worker success
- Digital Web Magazine An interview with Dr. Jakob Nielsen, usability expert
- Informatics Don't be too clever, says web guru
- SitePoint Interview - Jakob Nielsen, Ph.D.
- BBC E-mail makes surfers emotional
- Wired Reality Check for Web Design
- Pixelsurgeon Splash screens must die